
Hours
Hours can change as business needs change or if weather and emergencies occur.
Please respect our time as it is valuable and arrive for your scheduled appointment at least 5 mins early.
Anyone that is MORE THAN 10 mins late will NOT be allowed to reschedule and ALL money/fees/deposits WILL NOT be refunded. If you must cancel, please give us at least 24 hours notice via PHONE, TEXT or EMAIL.
Exceptions to this include: Car Accidents, Illness, or Family Emergency.
We are a "BY APPOINTMENT ONLY" farm
** ALL hours listed are OFFICE/PHONE HOURS**
**All farm visits must make an appointment no less than 48 business hours ahead of time **
Hours can change as business needs change or if weather and emergencies occur.
Please respect our time as it is valuable and arrive for your scheduled appointment at least 5 mins early.
Anyone that is MORE THAN 10 mins late will NOT be allowed to reschedule and ALL money/fees/deposits WILL NOT be refunded. If you must cancel, please give us at least 24 hours notice via PHONE, TEXT or EMAIL.
Exceptions to this include: Car Accidents, Illness, or Family Emergency.
We are a "BY APPOINTMENT ONLY" farm
** ALL hours listed are OFFICE/PHONE HOURS**
**All farm visits must make an appointment no less than 48 business hours ahead of time **
Please be aware: during office closures:
Phones will be VOICEMAIL ONLY.ALL messages, email, voicemail and postal will be answered in the order they were received AFTER we return from our furloughPlease be patient and understanding as we receive several calls, messages, email and more daily.

At no time is anyone allowed to just "show up" and expect to purchase any animals we have here. We do not always have stock available and therefore it would be a complete waste of time and even if we had stock, you MUST make arrangements ahead of time
If you show up to our property unannounced, you will be asked to leave and make arrangements to visit at a more desirable time OR find another place to purchase the animals you are looking for.
We are a small farm and do not breed in mass quantities. We breed for what we need and anything left is sold. For feeders, I offer what I have when I have it at reasonable prices but am unable to provide mass amounts of any animal we have.
We prefer to stay small so that we can provide specialized service to our customers.
Please check our website (www.cherokeeflats.com) or our FB page (www.facebook.com/cherokeeflats) for more information.
Thank you again for your understanding.
~Brian & Crystal Smith
OWNERS
Purchase/Adoption Process
The adoption and/or purchase process is simple and hassle free if these steps are followed.
- Contact us via Email
- Let us know which babies you would like to adopt (please use the ID # listed on their photo)
- Send us your full name, full address (including city, state, & zip code), email address and phone number.
- Pay for your new babies IN FULL (we will send you an invoice using square)
- Once payment has been received, we will then set up a pickup date and time. We will email you with a few options and you just let us know which one works best for you. DO NOT just show up here thinking you can get your baby or choose one without doing the beginning steps. You will be asked to leave.
- Once your pickup appointment is made, you will receive a confirmation email with your pick-up instructions and our contact information should you have any questions.
- You will receive reminder emails at 24-48 hours before your appointment.
- Please feel free to ask any questions you may have before your appointment by calling or texting me.
What you get...
- Your new family members
- Emailed Health Certificate (from us) *
- Emailed Copy of your purchase receipt marked PAID IN FULL*
- 1 - 2 lb of food (to help your babies transition onto what food you wish to feed)
- Small bag of treats
- Rat or Rabbit safe chews
- Rat or Rabbit Safe Toys (if available)
- Pre-Litter Trained (RATS ONLY)
EFFECTIVE IMMEDIATELY
Some important information you should know BEFORE contacting us...
Before you inquire about ANY animal here at the farm, READ THE SALES POLICY
The sales policy is applicable to ALL sides of Cherokee Flats and the farm. This includes but is not limited to: Morningstar Rattery, Cherokee Flats.
This means that the Sales Policy, in whole or part, is in effect for the entire farm.
Cherokee Flats accepts the following payment methods*
*Personal/Business checks are NOT accepted no exceptions
*Personal/Business checks are NOT accepted no exceptions

Since all purchases have to paid for IN FULL before pick up, Cherokee Flats will send, via email and text message, an invoice from our Square Site. Please note that ALL invoices must be paid full at time of receipt or the sale is null and the animal(s) will go back up for sale.
Animals are not considered SOLD until we have a signed purchase agreement on file, payment in full and have scheduled a pick up date and time. Once all of those steps have been met, we will mark the animals as SOLD or will remove it completely from our site.

Cash is ONLY accepted for feeder purchases or egg purchases at this time.